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THE MYSTERY BOX

Presented by J.J. Abrams, Bad Robot, 826 National, and theory11. What's inside the box?More Details

Holiday Wheel You are now viewing the Holiday Wheel thread.
  1. #1 December 26th, 2013

    Default Holiday Wheel

    How do you claim decks you recieve on the Holiday Wheel

  2. #2 December 26th, 2013

    Default

    Hey (;,
    I guess you will be contacted through the email you had entered before spinning the wheel. It just might take some time.
    Good luck.

  3. #3 December 26th, 2013

    Default

    ok because i won a propaganda and i still havent gotten an email

  4. #4 December 26th, 2013
    Join Date
    Jul 2007
    Location
    New York City
    Posts
    2,510

    Default

    Hey jmagica, if you haven't received a confirmation email within 24 hours of your win, contact our support crew and we can try to manually verify your prize in the database (all wins are recorded). Then, we'll make sure it gets sent out ASAP.

    // jonathan.bayme
    ceo / theory11
  5. #5 December 26th, 2013

    Default

    I still have not gotten the email, am i doing something wrong?? I spun it on my phone and clicked out of the window fast

  6. #6 December 26th, 2013

    Default

    Quote Originally Posted by jmagica View Post
    I still have not gotten the email, am i doing something wrong?? I spun it on my phone and clicked out of the window fast
    Just wait a little bit or sent a support ticket - I'm sure you'll get your confirmation email very soon...

  7. #7 December 26th, 2013

    Default

    They send them out in a weekly batch, I emailed support because Inwon a Red JAQK and they said if you don't get the email don't think you are forgotten, they just ship them out once a week in batches. They will contact you for shipping info nedded before they ship them in the weekly batch. Idk the day though.

  8. #8 December 27th, 2013

    Default

    They said withing 24 hours

  9. #9 December 27th, 2013
    Join Date
    Aug 2011
    Location
    San Francisco, CA
    Posts
    44

    Default

    Hey Everyone,

    Thanks for your patience over the holidays regarding shipping of free gifts won in the 2013 Holiday Contest.

    Every winner should have received an email by now with further instructions and a link to verify shipping address. Check your inbox, spam folder, and if you think we missed you, send support a note for a quick resolution.

    There are still prizes up for grabs, so spin on into the new year and win more free stuff!

  10. #10 December 27th, 2013

    Default

    OMG i WON i won i won gold monarch deck..played safe and took screenshot. Crazy becouse i got 4-5 times no reward in a row previous days. There is God loool. Waiting for that email now it has been 23 minutes no email only 1 and says your 1 token can win prizes with spinning wheell etc but this i receive everyday....
    btw when i go to account settings --> adress.. there is nothing there i hope in that email to send my shipping info.. With what they ship? Is there tracking number etc..

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